Returns
Request
AMAZON RETURNS
CLICK HERE!
(do not use this form)
You may request a refund for up to 5 days after you
receive your order. To return an item, you must fill
out the form below. Our customer service department will
email you back within 96 hours. We will email you all
the information you need as to where to return the item
and your RMA#. We will not accept
returned merchandise that has not been previously
approved... all unapproved returns will be returned to
sender at their cost. You must write your RMA# on the
outside of your package. We must receive your return
within 10 Business Days after we respond with your RMA#.
That gives you 2 weeks to get it to us Sorry, shipping
costs are not refundable. We recommend that you send your return insured. We
are not responsible for lost or stolen merchandise. If
YOU damage any item we cannot accept it for a return.
Shoes/Boots must be in 100% resalable condition as well
as the shoe box.
Our return policies or
frequently asked questions can
answer many of the questions you might have.