We take your privacy very seriously.  All customer information will be used for internal purposes only.  No information will be given, shared or sold to any outside sources.  E-mail addresses are used only to send you your invoice and to correspond if there are any problems or questions with your order. If YOU want you can add yourself to our Newsletter for updates and specials.  At any time you can take yourself off the list. All orders are shipped in plain packaging.  Our return address says ePed, Inc.  You can feel safe having a shipment sent to your home or work address.  We are committed to shipping your order promptly and discreetly.  Any questions or concerns?  As always, do not hesitate to contact us.

     This is a secure site.  We implement several security measures to maintain the safety of your personal information. We use Secure Socket Layer (SSL) encryption for the exchange of personal and payment information.  When placing an order, you will notice that our url will change from HTTP to HTTPS, and you may also see a solid key or lock in the lower left-hand corner of your window to indicate security encryption has taken place. Security measures are strictly maintained by our payment/authorization gateway provider Authorize Net.  This means you can safely enter your entire credit card number when prompted by our online purchasing system, and it cannot be read in transit.  Customer personal information is stored behind secured networks and can only be accessed by a very limited number of employees who have special access to secured information. It is much more likely that your credit card number will be stolen off your credit card statements that you throw away in the trash.  However if you're still uneasy about online ordering, you can always order by faxing or mail.

We value our customers.  To make sure you receive your merchandise in a timely manner please be sure to make all payments with a credit card that BELONG TO YOU.  If we cannot verify your billing address or the owner of the credit card has no knowledge of the order being placed we will not deliver any merchandise.  We reserve the right to refuse service to anyone.  If there is any questions about your order OR your identity we will contact you.  You MUST provide us with the address your credit card statement gets sent to, a valid email address, the phone number your credit card has on file (if you don't want calls, write that in the comments section).  Almost always we will try to contact you by email before we will call you.  We will only contact you if we have a question about your order or your address.

     We do not offer catalogs.  We are adding new products so often that it would not be feasible to print a catalog.  If you have a specific question or there is something you would like to see us carry please feel free to Contact Us.

Checks are not accepted from other countries besides the United States.  To pay with a money order, please print out the offline order form and mail your money order with the offline order form to the above address.  Please include a valid email address and your phone.




By Mail
     Print out the offline order form , include your credit card information Card Holder Name, Card Number, Type of Card, Expiration Date, Billing Address (where credit card statement is sent to), and Phone Number must be sent... or else credit card will not be processed and this will delay your order.  Money orders need address, e-mail address, phone number.

Send to:    All Sexy Shoes
                 58 Loughney Bay
                 Hudson, WI 54016



Shipping & Charges
     

Please See our Shipping Times and Charges page.

* We cannot guarantee delivery times, there are factors that our out of our hands.  We will always do our best to ship your order as fast as possible.  We are not responsible for lost or stolen packages. 



International Shipping
 How to place an International order:

We are sorry, we currently have suspended all international ordering.  If you would like us to email you when we start up again please send us an email .



Request no signature
We are not responsible for lost or stolen packages if you request your package be left without a signature.



Sales Tax
    We charge required local and state taxes for Minnesota. Luckily, there is no tax on shoes in Minnesota (our main office is in MN).



Back Orders and Out Of Stock Merchandise
     In the event that a product you order is on backorder you will be notified by e-mail.  We will try and notify you of the approximate delivery date.  If you do not respond to our e-mail notification we will consider your order to be valid and we will ship your backordered item as soon as it arrive.



Return Policy
  Please be sure and read and understand the following to help keep our prices low. 
  When you receive your order, make sure that you open and thoroughly inspect it for any manufacturing defects or shipping damage.  If there is you must email us with 1 business day to let us know.
  We want you to be totally satisfied with your shoes.  You may request a return for up to 5 days after you receive your order.  To return an item, you must first fill out the return form.  Our customer service department will email you back within 96 hours. We will email you all the information you need as to where to return the item and your RMA#.  We will NOT accept returned merchandise that has not been previously approved...all unapproved returns will be returned to sender at their cost OR you will be charged a 30% restocking fee.  We must receive your return within 10 Business Days after we respond with your RMA#. That gives you 2 weeks to get it to us Sorry, shipping costs are not refundable. We recommend that you send your return insured. We are not responsible for lost or stolen merchandise. If YOU damage any item we cannot accept it for a return. Shoes/Boots and shoebox must be in 100% resalable condition. Do not put tape on the shoe/boot box or write on it.  You will be charged $5 for a damaged shoe box and $10 for a damaged boot box.  Items must be unworn and unscuffed.  When trying them on for the first time do this on carpet so not to scuff up the bottoms.  Please read our tips on getting the right size if you are unsure.  We do credits every Tuesday.  Once we do the credit the amount of time till you receive your credit is up to your credit card company. 
  Returns on Fetish shoes and boots will be charged a 15% restocking fee.  Fetish are usually a 6 inch heel or higher and non platform.  Or the if the word Fetish is in the description it is considered a Fetish.

 
Exchange Policy
Your Satisfaction is important to us. You may request an exchange for up to 5 days after you receive your order. To exchange an item, you must fill out the exchange form. Our customer service department will contact you to begin processing your exchange as soon as possible. We will reply with information as to where to send the item and your RMA#. We will not accept exchange merchandise that has not been previously approved... all unapproved exchanges will be returned to sender at their cost. You must write your RMA# on the outside of your package. We must receive your exchange within 10 Business Days after we respond with your RMA#. That gives you 2 weeks to get it to us Sorry, shipping costs are not refundable and you will have to pay the return shipping cost of the new pair.  Click here for shipping cost.  If there is a difference for the new pair that you have selected you will be refunded/charged that amount.  We recommend that you send your exchange insured. We are not responsible for lost or stolen merchandise. If YOU damage any item we cannot accept it for an exchange. Shoes/Boots must be in 100% resalable condition as well as the shoe box.

Damaged Shipments
     We make every effort to prevent shipping damage, however, please keep the original shipping carton and take the following steps if there appears to be shipping damage:

1).  Contact us as soon as possible.

2).  Request that the shipping company return the merchandise to address listed on the package.  Do not return the merchandise yourself,  as this may delay your reorder or ability to get a refund.




Questions?
     If you have questions, comments, or concerns please contact us and we will be happy to help you. 

Email:  Contact Us

Phone number

Due to some very inappropriate phone calls we have removed our phone number from our website.  If you would like to speak to us on the phone, email us and we will call you or if you like we will email you our phone number.  All return/exchange request must be done via our return/exchange forms.

Thank You for Visiting!